Guide to Changing Your Address with ICICI Bank

Illustration of a person sitting at a desk, filling out a change of address form for ICICI Bank, with the bank

Guide to Changing Your Address with ICICI Bank

Changing your address with ICICI Bank is a necessary step to ensure that all your bank correspondences, including statements and important notifications, reach you without any hitches. The process is straightforward, and ICICI Bank offers multiple channels to update your address. This guide will walk you through the various ways to change your address with ICICI Bank.


Online Method

For the most convenient way to change your address, ICICI Bank’s internet banking portal is your go-to option. Here’s how you can update your address online:

  • Log in to your ICICI Bank Internet Banking account.
  • Navigate to the ‘Service Requests’ or ‘Customer Service’ section.
  • Look for an option labeled ‘Update Contact Details’ or similar.
  • Select ‘Update Address’ and enter your new address details.
  • You may be required to upload self-attested address proof documents depending on the bank’s current policies.
  • Submit the request, and you will receive a confirmation once your address has been updated.

Through the iMobile App

If you prefer using your smartphone for banking operations, the iMobile by ICICI Bank offers a seamless way to update your address:

  • Open the iMobile app and log in to your account.
  • Go to the ‘Services’ section and select ‘Instabanking Services.’
  • Choose ‘Update Address’ and fill in the new address details.
  • Upload the necessary address proof documents, if prompted.
  • Submit your request. Your address update will be processed, and you’ll be notified accordingly.

Visiting a Branch

If you are unable to use the online or mobile banking options, visiting your nearest ICICI Bank branch is another way to change your address. Follow these steps:

  • Visit your nearest ICICI Bank branch.
  • Carry a self-attested copy of a valid address proof document (e.g., Aadhaar, Passport, Utility Bills).
  • Fill out the ‘Customer Request Form’ available at the branch.
  • Submit the form along with the address proof to the bank officer.
  • Your address will be updated in the bank’s records after verification, and you will be informed of the change.

Through Customer Care

You can also change your address by contacting ICICI Bank’s customer care:

  • Call the ICICI Bank customer care number and choose the appropriate option to speak to a representative.
  • Inform the representative that you wish to change your registered address.
  • You may be asked to send a self-attested copy of your address proof and a signed request to a specified address or email.
  • Once your documents are received and verified, your address will be updated.

Important Tips

  • Always ensure that the address proof you submit is valid and in line with the bank’s accepted documents list.
  • Keep your mobile number updated in the bank records as well, as you may receive OTPs or verification calls as part of the address change process.
  • After updating your address, check if it has been correctly reflected in your bank statements or through the internet banking portal to avoid any future inconvenience.

Changing your address with ICICI Bank can be done with ease, using any of the methods that best suit your convenience. It’s important to keep your address updated to ensure that you receive all your banking correspondences promptly and to continue enjoying uninterrupted banking services.


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