Easy Steps to Reset Your Virgin Media WiFi Password

A person sitting in a cozy home office, typing on a laptop, with a cartoon illustration of the Virgin Media router showing a step-by-step guide floating above the screen for resetting the WiFi password.

Introduction to Resetting Your Virgin Media WiFi Password

Securing your WiFi network is crucial for protecting your data and ensuring only authorized users have internet access. Changing your WiFi password regularly is a good security practice. If you’re a Virgin Media customer, you might find the need to reset your WiFi password for reasons like forgetting your current password or suspecting unauthorized access to your network. Whatever the reason, resetting your Virgin Media WiFi password is a straightforward process. This article will guide you through the easy steps to do just that, ensuring your network remains secure and accessible only to you and those you trust.

Step 1: Connect to Your Network

The first step to resetting your password is to ensure you’re connected to your Virgin Media network. You can do this either by connecting your device directly to your Virgin Media hub using an Ethernet cable or by connecting wirelessly using your current WiFi password. If you can’t remember your password, you will need to connect using an Ethernet cable.

Step 2: Access the Virgin Media Hub Settings

Once connected to the network, open a web browser on your device and enter the default IP address for your Virgin Media hub. This is typically but check your hub’s manual if this doesn’t work. You will be prompted to enter a username and password. The default settings are usually ‘admin’ for the username and ‘password’ for the password, but this might vary based on your router model.

Locate the Password Change Section

After logging in, look for the ‘Wireless’ or ‘WiFi’ settings in your hub’s web interface. This could be displayed differently depending on your Virgin Media hub model. Once you’re in the wireless section, look for password options, sometimes listed under ‘Security’ or ‘Wireless Settings’.

Step 3: Choose a New Password

When you’ve found where to change your password, it’s time to pick a new one. It’s essential to choose a strong and unique password to secure your network effectively. A good WiFi password should be at least 12 characters long and include a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using easily guessable information like birthdays, names, or addresses.

Step 4: Save the Changes

After you’ve entered your new password, make sure to save the changes. There should be an ‘Apply’, ‘Save’, or similarly named button on the page. Once the changes are saved, your Virgin Media hub might reboot to apply the new settings. This process can take a few minutes. Be aware that changing your WiFi password will disconnect all your devices from the network, so you will need to reconnect them using the new password.

Step 5: Reconnect Your Devices

With your new password set, you’ll need to reconnect all your devices to the WiFi network. Find your network’s name (SSID) on each device, and when prompted, enter the new password. This includes smartphones, tablets, computers, smart home devices, and any other WiFi-enabled devices you own.


Resetting your Virgin Media WiFi password is a simple and important process for maintaining the security of your network. By following these easy steps, you can ensure that your network is protected against unauthorized access. Regularly updating your WiFi password and practicing good network security habits can help keep your personal and financial information safe. Remember, managing your WiFi network is an ongoing process that plays a crucial role in the digital security of your home or office.


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