Adding Your SBCGlobal Email to Outlook: A Step-by-Step Guide

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Adding Your SBCGlobal Email to Outlook: A Step-by-Step Guide

Adding your SBCGlobal email account to Outlook can streamline your email management, making it easier to keep track of your communications across various platforms. SBCGlobal email services, now part of AT&T, can be set up in Outlook by following some detailed procedures. This guide provides step-by-step instructions on how to integrate your SBCGlobal email with Outlook, ensuring you can manage your emails more efficiently. Whether you are using Outlook 2016, 2019, or even an earlier version, these steps will guide you through the process.


Before beginning, ensure you have your SBCGlobal email address and password ready. If you have enabled two-factor authentication (2FA) for your SBCGlobal email account, you may need to generate a specific password to use with Outlook. Visit the AT&T or SBCGlobal account settings to create this app-specific password.

Step 1: Open Outlook and Access Account Settings

Launch Outlook on your computer. If it’s your first time using Outlook, the setup wizard will prompt you to add an email account. If you’re adding an additional account, go to the File menu, select ‘Add Account,’ and then select ‘Manual setup or additional server types’ before clicking ‘Next.’

Step 2: Choose Service

In the service selection screen, choose ‘POP or IMAP’ and proceed by clicking ‘Next.’ This option allows you to configure the email server settings manually, which is necessary for setting up an SBCGlobal email account.

Step 3: Enter Your Email Information

In the ‘POP and IMAP Account Settings’ window, you will need to provide several details about your SBCGlobal account. Enter your name (as you would like it to appear in your sent emails) and your full SBCGlobal email address in the respective fields. Under server information, select ‘IMAP’ as the account type. The incoming mail server should be ‘,’ and the outgoing mail server (SMTP) should be ‘’

Step 4: Log-in Information

Under Logon Information, enter your full SBCGlobal email address and password. If you have generated a specific password for Outlook (in the case of 2FA), use that password here.

Step 5: More Settings

Before completing the setup, click on ‘More Settings’ and navigate to the ‘Outgoing Server’ tab. Ensure that the option ‘My outgoing server (SMTP) requires authentication’ is checked. Next, move to the ‘Advanced’ tab. Set the incoming server (IMAP) to SSL and the port to 993. The outgoing server (SMTP) should also be set to SSL, with the port changed to 587.

Step 6: Test Settings and Finish

Click ‘OK’ to close the ‘More Settings’ window. Back in the account settings window, click ‘Next.’ Outlook will test the account settings by sending a test email. If everything is configured correctly, both test tasks will be completed successfully. Click ‘Close’ on the test results window and then ‘Finish’ to complete the setup.

Your SBCGlobal email account is now added to Outlook, allowing you to manage your emails directly from the application, alongside any other email accounts you may have configured.

FAQs about Adding SBCGlobal Email to Outlook

Why can’t I add my SBCGlobal email to Outlook?

If you’re experiencing difficulties adding your SBCGlobal email to Outlook, ensure you’re entering the correct email settings. Incorrect server details, port numbers, or security types are common issues. Another common problem could be using the wrong password, especially if 2FA is enabled, whereby you need to use an app-specific password instead. Additionally, ensure that Outlook is updated to its latest version to support all features and security protocols required for email setup.

What are the correct IMAP settings for SBCGlobal email?

The correct IMAP settings for an SBCGlobal email account are as follows: Incoming mail server (IMAP) should be set to with the port number 993 and requires SSL. The outgoing mail server (SMTP) should be with the port number 587 and requires SSL. These settings help ensure that messages are securely sent and received through your SBCGlobal email account when configured with an email client like Outlook.

How do I find my SBCGlobal email password if I’ve forgotten it?

If you’ve forgotten your SBCGlobal email password, you’ll need to reset it through AT&T’s email recovery page. Navigate to the AT&T login page, click on ‘Forgot Password?’, and follow the prompts to reset your password. You’ll likely need to verify your identity through security questions, a mobile number, or a recovery email address associated with your SBCGlobal account.

Can I sync my SBCGlobal email across multiple devices?

Yes, you can sync your SBCGlobal email across multiple devices by using IMAP settings during the account setup on each device. IMAP allows your email to stay in sync across all devices, meaning if you read, delete, or send an email from one device, the change will reflect across all devices. This is particularly useful for managing email efficiently whether you’re using a smartphone, tablet, or desktop.

What should I do if I receive an error during the Outlook test email?

If you receive an error during the Outlook test email step, double-check the server settings, username, and password you entered. Ensure that the port numbers and SSL encryption are correctly configured according to SBCGlobal’s required settings. Some errors can also arise from internet connectivity issues, so ensure your connection is stable. If problems persist, disabling and then re-enabling your firewall or antivirus software temporarily can help determine if they are blocking the connection.

How can I ensure my SBCGlobal email’s security when configured with Outlook?

Ensuring your SBCGlobal email’s security when configured with Outlook involves a few key practices. First, ensure that the email setup uses SSL encryption for incoming and outgoing servers to protect data transmission. Regularly update your Outlook application to receive the latest security patches. Using strong, unique passwords and enabling two-factor authentication (2FA) on your SBCGlobal email account add an extra layer of security beyond just your password. Lastly, be vigilant about phishing emails and suspicious attachments even within Outlook to avoid security threats.

Is it possible to configure SBCGlobal email on Outlook for Mac?

Yes, it is possible to configure SBCGlobal email on Outlook for Mac. The setup process is similar to that on Windows, with slight variations in menu names and layout. You’ll need to manually input your SBCGlobal email settings within Outlook for Mac’s account settings. Ensure you select the right account type (IMAP) and enter the correct server settings for both incoming and outgoing mails. Secure your account with SSL encryption and authenticate the outgoing server as required.

What are the benefits of adding SBCGlobal email to Outlook?

Adding your SBCGlobal email to Outlook offers several benefits. It simplifies email management by consolidating all your email accounts into one platform. Outlook’s powerful organization, search functionalities, and filtering help manage emails more efficiently than most web-based email clients. Additionally, integrating with Outlook allows you to take advantage of its calendar and task management features, providing a holistic view of your professional and personal schedules. It also facilitates offline access to emails, which is handy when you’re without an internet connection.

By following the steps outlined in this guide, you can add your SBCGlobal email account to Outlook, merging the convenience and features of Outlook with your existing email account. As technology evolves and email remains a critical communication tool, such integration significantly enhances productivity and management capabilities.


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